After the late May storms we noticed what we considered damage to our roof. We filed a claim with our insurance provider who sent an adjuster to evaluate the damage and the insurance company approved our claim. We began our search for a company to replace our roof. Ridgid Construction was the fourth company we called and the third to our home. Robert showed up on time, reviewed the damage and took the extra time to explain how the process would work. He also took note of damage not listed on our insurance documents. Because of his thoroughness and patience with our questions/ignorance we decided to use Ridgid. About three weeks later all of the materials were in and they replaced the shingles and over 40 of the decking boards. The team was efficient and cleaned up after themselves . The following week we had 4 inches of rain in 2 hours. We thought we noticed a leak. We called Robert the next day and he had the crew out within hours to check it out. We are very pleased with their responsiveness and commitment to customer satisfaction.
Robert submitted the supplemental claim and it was finally approved by our insurance provider. As of today, he is doing the legwork to find matching materials and provide the insurance company additional information they need.