Randy O. was exceptional as the primary contractor. He deserves a Super Service Award himself! He even showed up when a tornado was forecasted when we had questions and needed help! He really made the whole ordeal palatable and went the extra mile to ensure everything was completed to our complete satisfaction. Can't say enough good about him and his integrity. He was truly the best. We were treated fairly and respectfully, and there were no hidden costs associated with the whole project. We were kept updated throughout the project, and the quality of the work met our high expectations.
We were inundated with contractors wanting our business after the storm, and we were so blessed to find Ridgid on Angie's List! It made a challenging and unpleasant experience so much better to know that we were being treated honestly (unlike, we might add, some of our neighbors who chose a different companies). Thank you, Randy, and thank you Ridgid. We would not only use Ridgid again, we would recommend them to others. In fact, we already have.