Testimonials for Ridgid Construction

Everything went smoothly.  I have a daycare so Brian, my rep, had it worked out for them to work on the weekends so they wouldn't disturb my daycare kids and visited with me during nap times or after hours.  They were really good about letting me know exactly when they would show up and what to expect.  My favorite part was that I didn't have to contact my mortgage company.  They took care of all the paperwork.  They also came back and looked at any work I felt needed their attention and took care of it.  I would recommend them to my friends and family. 

The construction went great. There was just a little pause in finishing because of bad weather and Christmas break, but that was not a concern to us at all. The quality of the work was excellent. Recently, a different builder was here to replace some windows, and he commented on how well the new roof had been built. Bob was very professional and reliable.

After the late May storms we noticed what we considered damage to our roof. We filed a claim with our insurance provider who sent an adjuster to evaluate the damage and the insurance company approved our claim. We began our search for a company to replace our roof. Ridgid Construction was the fourth company we called and the third to our home. Robert showed up on time, reviewed the damage and took the extra time to explain how the process would work. He also took note of damage not listed on our insurance documents. Because of his thoroughness and patience with our questions/ignorance we decided to use Ridgid. About three weeks later all of the materials were in and they replaced the shingles and over 40 of the decking boards. The team was efficient and cleaned up after themselves . The following week we had 4 inches of rain in 2 hours. We thought we noticed a leak. We called Robert the next day and he had the crew out within hours to check it out. We are very pleased with their responsiveness and commitment to customer satisfaction. Robert submitted the supplemental claim and it was finally approved by our insurance provider. As of today, he is doing the legwork to find matching materials and provide the insurance company additional information they need.  

This was our first experience with filing a home insurance claim and hiring a contractor, so we were unsure of the process and nervous. Our project Bartusevicius, was very understanding and professional. He identified some items that were missing from our insurance adjuster's estimate and worked with our insurance company to have them added. He was present when the work was accomplished and made sure it was done right. When we had specific concerns, he made sure they were addressed to our liking. The roofing team was very efficient and did a great job. We would definitely hire Ridgid again 

Excellent! In our case, we had initial tornado damage, then days later, additional damage from a hail storm which resulted in 2 claims with our insurance company. As you can imagine, this was a process, that required numerous assessments, reviews and follow up between the insurance company and Ridgid Construction. Ridgid Construction (specifically our Project Manager, Randy Organ) took the hassle out of this process for us. Meeting with our insurance adjusters at our home to assess the damage and ensure that each storm's damage was accessed and no repair was overlooked. They were here with us, each step of the way to ensure that we had emergency tarps over our roof to mitigate any additional leaks and interior damage, the installation of a new roof, new gutters, new windows, exterior paint and interior repairs and paint. Randy's knowledge and thorough assessment has been invaluable to ensure the complete restoration of our home. It's been a pleasure to working with Ridgid Construction. Thank you Randy Organ and Ridgid Construction.

Robert, with Ridgid Roofing and Construction was incredible to work with! I am one of the MOST particular (ie, picky) people EVER, and he was kind and patient throughout the process. I had contacted two other companies and Robert was the only one to stay on top of things and answer all my questions. I was giving up my beloved wood shake roof and he was great about reassuring me and showed me many different options. Any concern I had, he addressed in a timely manner. When I finally made up "MY" mind, it went very smoothly. The work took longer than originally thought, but we were expecting it might. The crew was very professional and did an amazing job of cleaning up after. We had lots of landscaping to work around, a pool (that he covered) and everything was in perfect shape when they were done. I had a couple of concerns and they were addressed almost immediately and taken care of perfectly. I would not think of using another company after this experience -- they were FANTASTIC!!! I have already referred the to two other people and will continue to do that anytime the subject comes up with anyone I know! Use this company with confidence! BEST experience with something so major, EVER!!!

 In our case, we had initial tornado damage, then days later, additional damage from a hail storm which resulted in 2 claims with our insurance company. As you can imagine, this was a process, that required numerous assessments, reviews and follow up between the insurance company and Ridgid Construction.  Ridgid Construction (specifically our Project Manager, Randy Organ) took the hassle out of this process for us.  Meeting with our insurance adjusters at our home to assess the damage and ensure that each storm's damage was accessed and no repair was overlooked.  They were here with us, each step of the way to ensure that we had emergency tarps over our roof to mitigate any additional leaks and interior damage, the installation of a new roof, new gutters, new windows, exterior paint and interior repairs and paint.  Randy's knowledge and thorough assessment has been invaluable to ensure the complete restoration of our home.   It's been a pleasure to working with Ridgid Construction.  Thank you Randy Organ. 

This job was seamless from start to finish. Robert is professional and personally oversees the process. The estimate was competitive and the work completed in a timely manner. The crew was great and so was the clean up. We had issues with leaks especially around the fireplace and he was up on the roof during the install making sure it was done right. I also appreciated that even after you sign the contract they are just as responsive, my calls were either answered or returned quickly. I would highly recommend Rigid. Our new roof looks great. 

Until I had a professional roof inspection, I had no idea the extent of damages to my home & rental properties. Thanks to Ridgid's expertise and ability to validate the extensive damages to my Insurance Co, my properties were expertly repaired and my investments protected. It was great doing business with Ridgid Construction. -Bill Fuzzell, Co-Owner O'Brien's Pub

Although I wanted to file a claim, I was apprehensive because the work force took houses by storm and in a matter of two days, houses were completed with roof and siding. I was skeptical of how this all was possible, but after receiving a door flier, I decided to call a local company "Ridgid Construction" as a new hail storm sate was on record.  I met with Bill, and he quickly noted that I had significant damage to my home. Bill had samples at our house the same day and the process was in full swing. Ridgid was very accommodating in making the entire process seem easy. Still I felt like this was just too fast. I had heard some horror stories of the other company's mistakes and I was indeed worried.  The work began on my house as promised. A crew of workers arrived and in a matter of hours, siding was going on. I was so impressed by their professionalism and work ethic.  Three days after my home was finished it was the object of vandalism. My neighbor covered my brand new siding and brand new car with black spray painted hearts and scribbles. She also victimized two other neighbors' homes as well. The police were notified and ultimately she was arrested. I didn't want to file another claim on my insurance, and all attempts to clean it off met with zero success.  As a last resort I contacted Ridgid's owner Justin, and explained what had occurred. He asked me to meet him at his Meridian Road office. Without batting an eye, Justin told me not to worry, he would replace the 40 ft section of damaged siding for free. I was floored. This company that I had once called "an ambulance chasing, fly by the night operation," was now like a long lost friend. 40 feet of heartache and dismay were erased in one hour.  Bill and Justin have proved to me that this company is all about making neighborhoods better, one happy customer at a time. Their professionalism and attention to detail made a believer out of me. I would recommend Ridgid Construction to anyone needing home improvement or storm restoration. 

I had a very good experience with this company. They were responsible and professional about everything. Their rep kept me notified about schedules and details. I believe that he negotiated an excellent adjustment with my insurance company after their first payment, which was short of the amount needed to cover everything. He met with their adjusters and made a good case for a better figure. In the end, my out-of-pocket expenses were pretty moderate, about 10% of the whole job. This was far better than my experience with another company some years ago, when I had to pay 50% of the replacement cost. All in all, I would not hesitate to recommend this company to anyone I know.

Randy O. was exceptional as the primary contractor. He deserves a Super Service Award himself! He even showed up when a tornado was forecasted when we had questions and needed help! He really made the whole ordeal palatable and went the extra mile to ensure everything was completed to our complete satisfaction. Can't say enough good about him and his integrity. He was truly the best. We were treated fairly and respectfully, and there were no hidden costs associated with the whole project. We were kept updated throughout the project, and the quality of the work met our high expectations. We were inundated with contractors wanting our business after the storm, and we were so blessed to find Ridgid on Angie's List! It made a challenging and unpleasant experience so much better to know that we were being treated honestly (unlike, we might add, some of our neighbors who chose a different companies). Thank you, Randy, and thank you Ridgid. We would not only use Ridgid again, we would recommend them to others. In fact, we already have.

This was our first experience with filing a home insurance claim and hiring a contractor, so we were unsure of the process and nervous.  Our project manager, Robert Bartusevicius, was very understanding and professional.  He identified some items that were missing from our insurance adjuster's estimate and worked with our insurance company to have them added.  He was present when the work was accomplished and made sure it was done right.  When we had specific concerns, he made sure they were addressed to our liking.  The roofing team was very efficient and did a great job.  We would definitely hire Ridgid again. 

I would like to make my personal recommendation for Ridgid Construction. They came to my rescue after the May 10th tornado. My house was hit and had servere damage, but it was still liveable. There were sooo many companies swarming the area wanting to make bids and it was very overwhelming. Ridgid came in and said we will take care of everything for me and they meant it. My insurance company didn't want to pay for some of the damage that was done. Ridgid dealt with them and met them at my house on several occasions. They even met with the structural engineer to make sure he inspected everything and that they agreed with his report.  All of the work was completed very professionally and I was 100% satisfied. Their prices were very competitive. They go above and beyond to make sure their customers are happy. Several years after the tornado my husband noticed that there were some shingles out of place. He gave Ridgid a call, they came out and fixed them and we never saw a bill. Now that is customer service and shows that they want my continued business.  I would highly recommend Ridgid Construction for all your home repair needs!

They took care of everything for me, including dealing with insurance and mortgage company. I use Ridgid for all my storm damage repairs and in Oklahoma that is quite often. I am a long time customer and am always completely satisfied. Thank you, I appreciate the work and customer service!!